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For more than 25 years Kevin Doolan has been a partner in the International Law Firm, Eversheds and since 2001 has been a full time member of the firm’s management team based in London. In 1996 he completed his MBA at Henley Management College and, in his role as Head of Client Relations, is responsible for leading all business development activity for Eversheds Offices in 27 countries across Europe, the Middle East and Asia.
During his time as Head of Client Relations, Doolan negotiated the terms of Eversheds’ ground breaking arrangement with Tyco and served as their first client partner. Under this deal, Eversheds replaced 282 firms to be the sole law firm providing legal services across Europe, the Middle East and Africa with an innovative fee arrangement.
His project to create new partnerships with clients following the 2008 recession won him a Financial Times Innovation Award and an arrangement with a group of clients to share know how and costs won the Law Society’s Excellence Award for Innovation in Client Service. Kevin trains Eversheds lawyers around the world from newly qualified up to partners in all aspects of business development and client care.
In his academic work, Kevin is a member of Faculty for the Lawyers Management Program at IE Business School in Madrid, teaches on the ground-breaking LawWithoutWalls Program from the University of Miami School of Law and on the Masters in International Management Program at the London School of Economics and Political Science. Most recently, he joined the Møller Professional Service Firms Group at Churchill College, Cambridge, England where he is conducting research and training on lawyer and client relationships.
Doolan has a particular interest in the pricing of professional services and developed the Harvard Law School Case Study on Pricing (HLS 13-17). In 2013 he joined their Faculty as a Visiting Professor and teaches on their Executive Education Program.
He is a firm believer that teaching has to be engaging and fun if it is to have the most impact. At Miami Law Doolan teaches a course in "Corporate Skills for New Lawyers."